Testimonials

Landlord Testimonial

We wanted to let you know what a pleasure it was to organise our rental apartment through Melbourne Property Management. Sam Keyse, the property manager, was delightful and very helpful. We are very grateful for the professional, courteous and efficient manner in which she assisted us.

We wanted to let you know what a pleasure it was to organise our rental apartment through Melbourne Property Management. Sam Keyse, the property manager, was delightful and very helpful. We are very grateful for the professional, courteous and efficient manner in which she assisted us.


Tenant Testimonial

I’ve been in this property for 5+ years, Louis has quite recently become the Property Manager and I have been so happy with the service he’s provided so far. He is really responsive to any issues I’ve had, he follows up on things and is just super helpful and reliable, which I really appreciate! I’m […]

I’ve been in this property for 5+ years, Louis has quite recently become the Property Manager and I have been so happy with the service he’s provided so far. He is really responsive to any issues I’ve had, he follows up on things and is just super helpful and reliable, which I really appreciate! I’m a big believer in giving credit where credits due, and it’s definitely due here :slightly_smiling_face:


He’s doing a great job so far!


Tenant Testimonial

I’ve had the pleasure of having Louis as a Property Manager since he took over from Carmelito in August 2017 until earlier this week when I vacated. Louis has always been prompt, friendly and extremely professional anytime I have had to deal with him during my tenancy. He is an asset to your team and […]

I’ve had the pleasure of having Louis as a Property Manager since he took over from Carmelito in August 2017 until earlier this week when I vacated.

Louis has always been prompt, friendly and extremely professional anytime I have had to deal with him during my tenancy.

He is an asset to your team and I wish you all the very best in the future!


Landlord Testimonial

We highly recommend Madeleine Hill at Melbourne Property Managers as a Property Manager. We have been very impressed with the professionalism and attitude of Madeleine, who has been extremely thorough & helpful, making us feel relaxed and confident in her abilities. In the recent process of finding a new tenant for our property, we have […]

We highly recommend Madeleine Hill at Melbourne Property

Managers as a Property Manager. We have been very impressed

with the professionalism and attitude of Madeleine, who has been

extremely thorough & helpful, making us feel relaxed and

confident in her abilities.

In the recent process of finding a new tenant for our property, we

have both felt that Madeleine had our best interest at heart with

finding the right tenant. She has been very communicative in the

whole process, keeping us up to date constantly.

It is very reassuring knowing that our rental property is being

managed and cared for with the same level of pride &

professionalism which we ourselves would give.


Tenant Testimonial

 She has been a really great agent. She was incredibly warm and helpful. She continued to check on me throughout my move into my new property which is incredibly nice of her. You are very lucky to have such a kind and hard working employee like Sam, from my previous experience with agents it has […]

 She has been a really great agent. She was incredibly warm and helpful. She continued to check on me throughout my move into my new property which is incredibly nice of her. You are very lucky to have such a kind and hard working employee like Sam, from my previous experience with agents it has been hard to come by.


Landlord Testimonial

Madeleine was exceptional in carrying out her duties in a tricky tine of the year (over the Christmas break). Our unit was advertised and rented without us missing a rent payment. She kept us informed every step of the way and even organized cleaning at tenants expense as she was not pleased with the result

Madeleine was exceptional in carrying out her duties in a tricky tine of the year (over the Christmas break). Our unit was advertised and rented without us missing a rent payment. She kept us informed every step of the way and even organized cleaning at tenants expense as she was not pleased with the result


Tenant Testimonial

They kept me informed of the progress of the request, sent the people out for a quote, and then told me when it would be done, which it was, to great satisfaction.

They kept me informed of the progress of the request, sent the people out for a quote, and then told me when it would be done, which it was, to great satisfaction.


Tenant Testimonial

Because you are treated with respect as a tennant and not fobbed off or ignored or blamed for appliances not functioning like so many other agency’s do to their tenants.  And this has been my experience with other agencies.This agency communicates with tenants and gets to the issue as soon as they can.

Because you are treated with respect as a tennant and not fobbed off or ignored or blamed for appliances not functioning like so many other agency’s do to their tenants.  And this has been my experience with other agencies.This agency communicates with tenants and gets to the issue as soon as they can.


Tenant Testimonial

MPM think about humanity, and very polite

MPM think about humanity, and very polite


Tenant Testimonial

The agent was knowledgeable, and a few days notice was given before the inspection was called so I was able to organise to leave work early in order to attend

The agent was knowledgeable, and a few days notice was given before the inspection was called so I was able to organise to leave work early in order to attend


Tenant Testimonial

Quick, easy. Fast response time, with great communication. Would reccomend so far.

Quick, easy. Fast response time, with great communication. Would reccomend so far.


Tenant Testimonial

A little thank you to Indi and Sarah, who did a fantastic job of looking after me and getting everything fixed. They were always friendly and always keeping me updated.

A little thank you to Indi and Sarah, who did a fantastic job of looking after me and getting everything fixed. They were always friendly and always keeping me updated.


Tenant Testimonial

My colleagues at work are so impressed at how well you conduct your business. (I work in a small office and they overhear my dealings with you!) I just wanted to say thanks so much for how well you run our tenancy and really appreciate your efficiency.

My colleagues at work are so impressed at how well you conduct your business. (I work in a small office and they overhear my dealings with you!)


I just wanted to say thanks so much for how well you run our tenancy and really appreciate your efficiency.


Landlord Testimonial

Just to say I am very happy with the job done by Adella to get new tenants into my apartment.

Just to say I am very happy with the job done by Adella to get new tenants into my apartment.


Landlord Testimonial

Fantastic work Katie, Job well done, thank you for securing a new tenant so quickly, your a gun. 

Fantastic work Katie, Job well done, thank you for securing a new tenant so quickly, your a gun. 


Tenant Testimonial

We rented for 2 years through Melbourne Property Managers while we built a new home. We had no earlier rental experience as we have always owned our homes. We found the service to be poor with the company slow to reply to concerns and also not rectifying small issues. Then we were introduced to a […]

We rented for 2 years through Melbourne Property Managers while we built a new home. We had no earlier rental experience as we have always owned our homes. We found the service to be poor with the company slow to reply to concerns and also not rectifying small issues.


Then we were introduced to a new property manager, Adela Alicevic, who we found to be so friendly, professional and efficient and nothing was too much trouble for her. She would reply to concerns immediately and was a delight to deal with.I would recommend Melbourne Property Managers based solely on our experiences with Adela.


Tenant Testimonial

Just wanted to say a big thank you to both you and your team. Casey and I are really grateful for the caring and responsive way we have always been treated by you and your colleagues over the years. Should Melb PM or yourself ever need tenant reviews or references in the future I would […]

Just wanted to say a big thank you to both you and your team. Casey and I are really grateful for the caring and responsive way we have always been treated by you and your colleagues over the years.


Should Melb PM or yourself ever need tenant reviews or references in the future I would be happy to provide this, please do not hesitate to ask.


Tenant Testimonial

I would love to thank you for being a great property manager and the opportunities you have given us whilst renting here in Richmond.

I would love to thank you for being a great property manager and the opportunities you have given us whilst renting here in Richmond.


Landlord Testimonial

Hi Sarah, Could you please pass on a BIG  thankyou to Louis Queale, for all his excellent work. We have a new tenant in our Unit In Macquarie St Prahran….Louis  kept us up to date with the events of the old tenant  moving out and the new one ( within 2 days ) moving in…..many […]

Hi Sarah, Could you please pass on a BIG  thankyou to Louis Queale, for all his excellent work. We have a new tenant in our Unit In Macquarie St Prahran….Louis  kept us up to date with the events of the old tenant  moving out and the new one ( within 2 days ) moving in…..many thanks again 


Tenant Testimonial

I cannot thank you guys enough for the way you conduct your business; real pleasure to deal with you all.Cheers: a BIG THANK YOU TO YOU ALL and good luck.

I cannot thank you guys enough for the way you conduct your business; real pleasure to deal with you all.Cheers: a BIG THANK YOU TO YOU ALL and good luck.


Landlord Testimonial

Katie recently found a tenant for our property at 404/2 Golding street Hawthorn. Stuart and I have other properties  but Katie’s diligence and professionalism is the very best we have ever experienced. She is a great communicator and we are very grateful to her for all her hard work. Could you please pass on to […]

Katie recently found a tenant for our property at 404/2 Golding street Hawthorn.


Stuart and I have other properties  but Katie’s diligence and professionalism is the very best we have ever experienced. She is a great communicator and we are very grateful to her for all her hard work.


Could you please pass on to her our thanks.


Landlord Testimonial

We have recently re-leased our property in Byron st, Nth Melbourne. We would just like to pass on that this experience was stress free because of the efforts of Sarah Martin. Sarah is extremely professional with fantastic customer service.  She has a great understanding of the rental market, gave us appropriate advise and kept us  well informed […]

We have recently re-leased our property in Byron st, Nth Melbourne. We would just like to pass on that this experience was stress free because of the efforts of Sarah Martin. Sarah is extremely professional with fantastic customer service.  She has a great understanding of the rental market, gave us appropriate advise and kept us  well informed throughout the whole process, which all occurred in a very timely manner.


LandLord Testimonial

Can I take this opportunity to ‘Thank You’ for your tireless commitment when dealing with Lee & myself.   In the short time that we have had our rental apartments we have had both tenants break their lease at the same time.   This would have sent me into a blind panic but your professionalism and enthusiasm […]

Can I take this opportunity to ‘Thank You’ for your tireless commitment when dealing with Lee & myself.   In the short time that we have had our rental apartments we have had both tenants break their lease at the same time.   This would have sent me into a blind panic but your professionalism and enthusiasm  throughout this period has been second to none.   You have updated us at every stage of the process in finding our new tenants.  


We very much value your efforts in keeping us informed of any progress in regards to our apartments – good or bad – and as new investment property owners you have made our lives very stress free.


Thanks again Sarah and keep up the good work its very much appreciated!


Landlord Testimonial

As feedback from someone for whom this is the first foray into ‘investment properties’ it was very reassuring to be kept informed through the process of “re-leasing”. It’s fair to say that when hearing of the vacating of the property we were somewhat concerned. It was a giant leap for us to make the overall […]

As feedback from someone for whom this is the first foray into ‘investment properties’ it was very reassuring to be kept informed through the process of “re-leasing”.


It’s fair to say that when hearing of the vacating of the property we were somewhat concerned.


It was a giant leap for us to make the overall commitment in the first place.        


As such, it did make the process less daunting when you took the time to keep me informed and explained the actual process.


I am guessing that it is ‘not usual’ for there to be such contact.


If this is so, we are even more grateful that you did take the time to keep us ‘in the loop’.


The whole ‘land lord’ situation may be easy for some people, but this is our first investment property, so communication from you eased the worry considerably.


 


Tenant Testimonial

We would both like to thank you for all your help over the past year. You have been the best real estate agent either of us has ever dealt with and we are sad to be moving on! Once again thank you so much for everything you have done.

We would both like to thank you for all your help over the past year. You have been the best real estate agent either of us has ever dealt with and we are sad to be moving on! Once again thank you so much for everything you have done.


Landlord Testimonial

We would like to thank you so much for your invaluable help in finding a new tenant for our South Yarra property.  Our old tenant vacated due to her return to her home country and almost immediately we had a new tenant.  Sarah is so professional, has great communication skills and has coped with some […]

We would like to thank you so much for your invaluable help in finding a new tenant for our South Yarra property. 

Our old tenant vacated due to her return to her home country and almost immediately we had a new tenant. 

Sarah is so professional, has great communication skills and has coped with some of the demands that the new tenant needed with ease and efficiency. 

Sarah conversed with us regularly and the transition was as smooth as we could hope. We had only one to two days vacancy which is a great outcome. 

Again, thank you Sarah, your help and efficiency has been invaluable. 

We would recommend Melbourne Property Managers for anyone wishing to purchase an investment property. 


Tenant Testimonial

I recently leased a property through Melbourne Property Managers and was lucky to deal with Sarah Martin. Sarah was professional and friendly throughout the course of the lease and no problem was ever too big. I would have no hesitations in recommending Sarah to any potential clients or tenants in the future.

I recently leased a property through Melbourne Property Managers and was lucky to deal with Sarah Martin. Sarah was professional and friendly throughout the course of the lease and no problem was ever too big. I would have no hesitations in recommending Sarah to any potential clients or tenants in the future.


Landlord Testimonial

From the outset you were proactive, professional and provided appropriate and relevant advice that greatly assisted in the re-leasing of our apartment.   After your initial contact to inform us that our tenant was vacating, your follow up with correspondence that included relevant  ‘market information’ together with professional advice concerning the re-leasing of our apartment made the re-leasing […]

From the outset you were proactive, professional and provided appropriate and relevant advice that greatly assisted in the re-leasing of our apartment.

 

After your initial contact to inform us that our tenant was vacating, your follow up with correspondence that included relevant  ‘market information’ together with professional advice concerning the re-leasing of our apartment made the re-leasing and transition between tenants much smoother than in the past.

 

Throughout the process, we were appreciative of your regular contact that kept us appraised of how things were progressing.  From information included details about an advertising strategy for our apartment, to progress of ‘open for inspections’ and applications of prospective tenants.

 

We have re-leased our apartments on a number of occasions over the years and without diminishing the service we have received in the past, this particular experience greatly exceeded past re-leasing experiences.

 

Whilst not limiting the feedback to the re-leasing of our apartment, I am also impressed by the way that you have managed our apartment over the past 12 months.  Regular inspection reports, follow up and resolution of any problems, coupled with a professional and personable approach gives me confidence that our apartment is being well managed.


Tenant Testimonial

Good morning! I am Su Jin huh unit207, 188 Whitehorse road, Balwyn. I am emailing you again regarding of services your team provided me recently. Property manager Mr. Carmelito Deleon and assistant property manager Mr. Louis Queale helped me a lot with a great effort. I’d like to thank you for providing every service with […]

Good morning!


I am Su Jin huh unit207, 188 Whitehorse road, Balwyn.


I am emailing you again regarding of services your team provided me recently.


Property manager Mr. Carmelito Deleon and assistant property manager Mr. Louis Queale helped me a lot with a great effort.


I’d like to thank you for providing every service with patience again.


Thank you indeed.


Landlord Testimonial

You  have provided us with a great sense of relief as this is the first time we have undertaken such a venture. I appreciate your initiative and thank you for all the work you have put in to achieve this outcome; the tenant sounds like the perfect fit so hopefully it works out. 

You  have provided us with a great sense of relief as this is the first time we have undertaken such a venture. I appreciate your initiative and thank you for all the work you have put in to achieve this outcome; the tenant sounds like the perfect fit so hopefully it works out.